When choosing to upgrade via LibCentral, and if you already have more than one user model (e.g. a 1U and a 3U), we need to be able to select which model to upgrade. i.e. Be able to chose if you upgrade the 3U or the 1U depending on your needs. Currently you can only upgrade the lowest access model. if an unlimited becomes available, you must first upgrade the 1U instead of being able to upgrade your 3U (and therefore pay a smaller upgrade price).

We would like to be able to track any changes made to our Access Permissions and other Settings.
An added benefit would be for an alert to be sent to those accounts with the ability to edit these settings any time that a change is made.
This will greatly assist us in gauging the impact of any changes made and in tracking trends.

Hi,

Good Morning!

We are not able to get to the discipline level when generate any of the reports. Example: Arts & Humanities. You do have fund codes, subject headings like Science, Medicine, Pharmacy etc. and LC call numbers in certain reports but we need get the titles grouped under a particular discipline.

Please add the functionality to generate the reports to get the titles by the ‘disciplines’.

Thanks!
Have a nice day ahead!
With best wishes
Sunita Gandhi for Library Electronic Resources
University of Kansas Libraries
elecres@ku.edu

For about 6 months, we encountered an issue with the users account requests. Even if access to our EBC account is proxyfied, we receive requests from users from all over the world. We want to receive requests only from users who are authentified on our library resources webpage.

i can't have my export directly in xls i have it only in .csv and must do some manipulations to get it in correctly excel

It would be wonderful if you could provide information on when you will receive an ebook from a publisher, especially when new editions of print are available. I'm often asked this question when the title can't be located in your catalog but it is known to be available in print and the ebook is available directly with the publisher. Being able to pre-order these books would also be great. When I e-mail support with these questions, I'm often never provided with a response.

We would like the ability to split out Academic Complete from transactionally purchased items.

I would like to be able to set the default citation style in ebook central as an admin.

We have titles with both 1U and NL user licences, but on the library catalogue the statement is "your library owns 1 x copy" which is misleading for users.

I wish libraries could host ebooks they own on the Ebook Central platform. Sometimes we purchase ebook files directly from publishers that don't have their own platform and it would be great if we could host them on Ebook Central. This could be a value added benefit for Academic Complete customers. Alexander Street offers free video hosting for Academic Video Online customers.

The existing turnaway message that users are given is hidden in not very clear text, in the middle of the screen, amoungst other things. a student with sight issues flagged this as hard to see, and they are right.

The current message of 'All copies are currently in use' should be in bold, or make much clearer in any other way.

Even the ability to customise this message would be useful.

A service that would be great to support select titles in peak periods, if you could offer a 'peak period' unlimited access license for a short period 1-2 weeks. If we are experiencing a sharp peak if we could quickly activate a purchase to expand temporary unlimited access to our students, we could assist elevate the access issues they have during crucial, stressful times in their studies.

For the extended access at 1U and 3U we would like to use the mediated process, but here the user is not informed that the title is actually already purchased and therefore moderated.
We would like to refer to the purchased/owned title before or during the moderating request.

We would like to request an option to include our order data in the MARC records supplied from Ebook Central purchases (currently available from Oasis). This will enable us to generate order records attached to our bibs when loading to our lms.

We have disabled functionality of the “Download Book” option in Ebook Central. We would like to suggest the option to also have this button removed from pages for titles when this function is disabled. Having it appear on this page when the function is disabled is proving to be confusing for some of our students, and we have received several complaints.