The Bookshelf function is a brilliant function of Ebook Central. I work in a support role for Jisc, and we use Ebook Central to host our collection of e-books for FE. I created several Bookshelves to divide our collection into subject and qualification areas, but was disappointed to learn that I would not be able to share these with different organisations, I could only share them within Jisc. This is disappointing because it would be a fantastic support mechanism for Jisc's librarian members in the UK. Our members often don't have the time to create these Bookshelves themselves, and therefore this great tool is not being fully utilised. I have received feedback from many members that they would love us to be able to share our Bookshelves. The benefits would be an invaluable support tool for members, and this would enable more learners to access these titles because they become easily discoverable 

ProQuest allows patrons to use an e-book with limited licenses to have 5 minutes of access even if no license is available. I would suggest that such users get a notification that they have "limited" access to the book and a count-down click to show them the remaining access. If a license becomes available during those 5 minutes, a pop-up window can appear to inform them that they now have full access. If the five minutes are up, the patron should have the option to enter an e-mail or cell phone number to receive notification when a license becomes available. Thanks for considering.

Please enhance the sharing capability of Ebook Central so that I can share the highlights and comments that I leave on the books within my Bookshelf Account with my students. I teach Library & Information Science to both under-graduate and post-graduate students. Currently, within my classes, I need to log into my Ebook Central account; open the books with my annotations; and show them on the screen to the students. Although I’m not a user, I heard that New RefWorks has the capability of sharing the highlights and comments with other users. I would like to see the same functionality with Ebook Central’s books.

As it currently stands, if I run a report today covering 2018 usage for our consortially held collections, the usage totals only reflect usage for titles that are still in the collection (as well as newly added titles). It would be better if a report for 2018 usage included data for all the titles that were part of the collection in 2018. We have access to a couple large consortially held packages. The practice as it is currently in place results in a discrepancy of several hundred downloads in the BR2 count for Feb 2018 if we compare a report run in March of 2018 to a report run in September of 2019.

We have auto-upgrade enabled, with the expectation that a title will upgrade from one stable limited-user model to the next: 1u->3u->UU. Currently, NL is included in the auto-upgrade hierarchy: 1u->3u->NL->UU.

This is really inappropriate; NL is a very different sales model from the other three, since you can run out of uses. It's especially problematic if overuse of a 3u has triggered the upgrade - that indicates really heavy use, and really heavy use will run down an NL license very quickly - thus potentially replacing 3u access with no access at all. That's not an "upgrade".

NL is, however, fabulous at catching overflow from a limited-user model when a true UU isn't available. I'd like to see NL moved out of the main "auto-upgrade" and into its own optional setting, some kind of "auto-purchase" - if you can't upgrade along the stable-model pathway, and your limited-user model has seen X turnaways within Y time, and NL costs less than $Z, then buy an additional NL on top of your existing stable limited-user license.

Use case: In a class of 100+ students using the book as a primary textbook, we've found that a 3u+NL fakes unlimited-user access very well - but buying multiple NLs was a flat-out disaster, both for our budget and for the students discovering the end of an NL license.

When titles are withdrawn from our Ebook Central subscription, we have no way to knowing if any of the titles that we will lose access to have been added to a student bookshelf (where notes and chapters have been highlighted). Students also do not get notified and may lose access to the title with all highlighting / notes accompanying the text it relates to. I would like to propose that users get some form of notification prior to withdrawal if the title is part of their personal bookshelf to give them an opportunity to save the notes and also that the withdrawal spreadsheet that is circulated before we lose access, includes statistics of the number of bookshelves the title is included in. This will help us judge whether we need to retain access by purchasing a copy before the subscription ends.