Notifications when a patron is blocked
We recently had an academic blocked by PEC because he downloaded in excess of 100 titles in a month. We were not aware of any blocks in Proquest, and neither the library nor the patron were notified of the block; his access was just limited without explanation. We were informed that Proquest would remove the block at the end of the month, but that was not communicated either. A notification system needs to be in place if patron access is going to be affected.
Thank you for your feedback on this potential enhancement. We are currently reviewing this request, and gathering additional information. In the meantime, please continue to provide more feedback and we welcome your votes! Please keep checking the Exchange for further status updates.