Add a trigger stage to DDA Statements & Mechanism for accurately tracking triggers
ebook statements should be enhanced to indicate trigger stage (e.g. 1st trigger, 2nd trigger, purchase). Otherwise it requires manual reconciliation which is very time consuming. As well, there should be a mechanism to keep track of triggers even when a title changes price. Otherwise, customers exceed their preferred purchase settings with excessive loans.
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AdminAnonymous (Admin, ProQuest) commented
This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 months, fewer than 10 votes). If you would like to reopen this idea for future consideration, please contact ebooksPMAnswers@clarivate.com. We appreciate your feedback and encourage you to continue to participate in the Idea Exchange process.
Best,
Sarah Breiding
Product Owner