Export citations for "EndNote/Citavi" are in difficult to use format
Exporting citations for "EndNote/Citavi" appear to normally result in file download named:
biblioExport.action
The customer reports (and I confirmed) that doesn't open seamlessly with Chrome on a Mac with EndNote.
Customer asks, your KB article says the files "should be downloaded as a .action or .ris file into your Downloads folder". Why not always one or the other (preferably .ris files)?
Sarah Beltrame
shared this idea
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AdminAnonymous
(Admin, ProQuest)
commented
This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 months, fewer than 10 votes). If you would like to reopen this idea for future consideration, please contact ebooksPMAnswers@clarivate.com. We appreciate your feedback and encourage you to continue to participate in the Idea Exchange process.
Best,
Sarah Breiding
Product Owner