Michelle Morgan

My feedback

  1. 1 vote
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    Michelle Morgan shared this idea  · 
  2. 6 votes
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    0 comments  ·  Ebook Central » Ordering and Invoicing  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! We are currently reviewing this request, and gathering additional information about this feature. In the meantime, please continue to provide more feedback and we welcome your votes!

    Michelle Morgan supported this idea  · 
  3. 6 votes
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    0 comments  ·  Ebook Central » Ordering and Invoicing  ·  Flag idea as inappropriate…  ·  Admin →
    Michelle Morgan supported this idea  · 
  4. 10 votes
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    4 comments  ·  Ebook Central » Ordering and Invoicing  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for your feedback on this issue. Is this primarily an issue only with upgrades or also with autopurchases? I’d like to best understand the scope of the problem, and look forward to all additional feedback from those affected. Keep those great ideas and thoughts coming!

    Michelle Morgan commented  · 

    We would like the opportunity to customise the license hierarchy for autopurchase as well; if the title is unavailable in our preferred license model we would like to determine the next preferred license model. We would like to preference license models from lowest to highest but would prefer UA to NL.
    Thank you.

    Michelle Morgan supported this idea  · 
  5. 4 votes
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  6. 6 votes
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    1 comment  ·  Ebook Central » DDA and Profiling  ·  Flag idea as inappropriate…  ·  Admin →
    Michelle Morgan commented  · 

    If we have exceeded either our specified price limit or limit on the number of additional copies stipulated in our Extended Access strategy for 1User & 3User titles; we would rather that the patron were not offered the option for placing a Mediated Request.
    We would rather that they encountered our customised messaging for "Available on Request" (All copies are currently in use, please try again later) and that his interaction be tracked as a Turnaway. Thank you.

    Michelle Morgan supported this idea  · 
  7. 9 votes
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    1 comment  ·  Ebook Central » DDA and Profiling  ·  Flag idea as inappropriate…  ·  Admin →
    Michelle Morgan commented  · 

    We would also like the ability to further customise the auto purchasing hierarchy of access models. In addition, we would want to be able to apply this customised hierarchy to the Upgrade process. Thank you.

    Michelle Morgan supported this idea  · 
  8. 10 votes
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    Thank you for your feedback on this potential enhancement. We are currently reviewing this request, and gathering additional information. In the meantime, please continue to provide more feedback and we welcome your votes! We will keep the status updated of the project update here. Happy voting!

    Michelle Morgan commented  · 

    We would also very much like the ability to specify a price limit on Upgrades, in the same way that we can for the Purchase Automatically option in Extended Access.

    Michelle Morgan supported this idea  · 

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