Nathaniel Pockras
My feedback
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10 votes
Thank you all for your feedback on this issue. Is this primarily an issue only with upgrades or also with autopurchases? I’d like to best understand the scope of the problem, and look forward to all additional feedback from those affected. Keep those great ideas and thoughts coming!
Nathaniel Pockras
supported this idea
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3 votes
Thanks for your suggestion. We have a turnaway report available if you contact customer support, but I can see how it would be much more useful to run on demand in LibCentral. While we continue to monitor demand, please feel free to provide more feedback and votes!
Nathaniel Pockras
commented
We track turnaways in order to identify priority titles for upgrade. Individual emails help us greatly, but we have to maintain a script to collate everything. If we could get a single daily digest (comparable to what ebrary gave us) with needed information, it would be helpful, and if we could generate a report for a specified time period, it would be wonderful. We can't use COUNTER BR3 because it doesn't provide most needed information and because it includes turnaways for reasons other than concurrent access.
Nathaniel Pockras
supported this idea
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2 votes
Thanks for your suggestion. We are currently reviewing this request and gathering additional details about this feature.
In the meantime, please continue to provide more feedback and we welcome your votes!
Nathaniel Pockras
shared this idea
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0 votes1 comment · Ebook Central » Access Permissions & System Settings · Flag idea as inappropriate… · Admin →
Thank you for your feedback on this potential enhancement. We are currently reviewing this request, and gathering additional information. In the meantime, please continue to provide more feedback and we welcome your votes! We will keep the status updated of the project update here.
Nathaniel Pockras
commented
As long as you'd have to choose to opt out, as described here, or if you could toggle a single setting to disable them all at once: I've benefited from turnaway alerts for no-longer-sold books, e.g. finding another book on the same topic, and I wouldn't want to lose them. It would be nice if ProQuest could make these alerts optional for people who don't want them, but disabling them altogether would hurt me, and it would be an inordinate amount of work if I had to re-enable alerts for all no-longer-sold books one at a time.
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5 votes
Thank you for your feedback on this potential enhancement. We are currently reviewing this request, and gathering additional information. In the meantime, please continue to provide more feedback and we welcome your votes! We will keep the status updated of the project update here.
Nathaniel Pockras
supported this idea
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I agree. It would make a lot more sense for the upgrade to go to UA, since 3U-to-NL can actually reduce usability if you have sustained usage.