Nathaniel Pockras
My feedback
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7 votes
Thank you for your feedback! We are currently reviewing this request, and gathering additional information about this feature. In the meantime, please continue to provide more feedback and we welcome your votes!
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1 voteNathaniel Pockras
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11 votesNathaniel Pockras
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21 votesNathaniel Pockras
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21 votes
An error occurred while saving the comment Nathaniel Pockras
commented
This would be appreciated. Some time ago we firm ordered docid=4091378 with 1U, and later upgraded it to 3U because of turnaways. We later bought another 1U copy (not sure why; maybe a mistake?), and when the book kept getting turnaways, we had to pay the price of upgrading the 1U copy, not the price of upgrading the 3U copy.
I wonder if this would be a problem for publishers, however — let's say you buy two 1U copies for a book that's not sold with another license. Some time later, the publisher starts selling it with 3U, and the price is less than twice that of 1U. Suddenly you can upgrade from 1 copy to 4 for free, even though they didn't cut the price. Nice for library, not nice for publisher.
Nathaniel Pockras
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17 votesunder review · 5 comments · Ebook Central » DDA and Profiling · Flag idea as inappropriate… · Admin →Nathaniel Pockras
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An error occurred while saving the comment Nathaniel Pockras
commented
This might be useful. I wouldn't use academic/nonacademic because of the size of the site (I foresee lots of errors occurring when applying settings to more than 1.3 million ebooks), but whether something's a textbook ought to be easy to ascertain, and I'd like to exclude textbooks.
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18 votes
Thank you all for your feedback on this issue. Is this primarily an issue only with upgrades or also with autopurchases? I’d like to best understand the scope of the problem, and look forward to all additional feedback from those affected. Keep those great ideas and thoughts coming!
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An error occurred while saving the comment Nathaniel Pockras
commented
I agree. It would make a lot more sense for the upgrade to go to UA, since 3U-to-NL can actually reduce usability if you have sustained usage.
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6 votes
megan.marion
responded
Thanks for your suggestion. We have a turnaway report available if you contact customer support, but I can see how it would be much more useful to run on demand in LibCentral. While we continue to monitor demand, please feel free to provide more feedback and votes!
An error occurred while saving the comment Nathaniel Pockras
commented
We track turnaways in order to identify priority titles for upgrade. Individual emails help us greatly, but we have to maintain a script to collate everything. If we could get a single daily digest (comparable to what ebrary gave us) with needed information, it would be helpful, and if we could generate a report for a specified time period, it would be wonderful. We can't use COUNTER BR3 because it doesn't provide most needed information and because it includes turnaways for reasons other than concurrent access.
Nathaniel Pockras
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2 votesmegan.marion
responded
Thanks for your suggestion. We are currently reviewing this request and gathering additional details about this feature.
In the meantime, please continue to provide more feedback and we welcome your votes!
Nathaniel Pockras
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0 votes1 comment · Ebook Central » Access Permissions & System Settings · Flag idea as inappropriate… · Admin →
Thank you for your feedback on this potential enhancement. We are currently reviewing this request, and gathering additional information. In the meantime, please continue to provide more feedback and we welcome your votes! We will keep the status updated of the project update here.
An error occurred while saving the comment Nathaniel Pockras
commented
As long as you'd have to choose to opt out, as described here, or if you could toggle a single setting to disable them all at once: I've benefited from turnaway alerts for no-longer-sold books, e.g. finding another book on the same topic, and I wouldn't want to lose them. It would be nice if ProQuest could make these alerts optional for people who don't want them, but disabling them altogether would hurt me, and it would be an inordinate amount of work if I had to re-enable alerts for all no-longer-sold books one at a time.
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5 votes
Thank you for your feedback on this potential enhancement. We are currently reviewing this request, and gathering additional information. In the meantime, please continue to provide more feedback and we welcome your votes! We will keep the status updated of the project update here.
Nathaniel Pockras
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Sometimes I'll want to upgrade dozens of books all at once. It would be great if I could just add them to the cart and have a single transaction upgrading all of them, but of course right now, adding them to the cart and buying causes us to buy the license at full price instead of upgrading. If I could upgrade via the cart, it would be less work for acquisitions, since they'd have just one transaction, and I would get one "ProQuest Ebook Central Order Confirmation" email instead of dozens.