Thank you all for your feedback on this issue. Is this primarily an issue only with upgrades or also with autopurchases? I’d like to best understand the scope of the problem, and look forward to all additional feedback from those affected. Keep those great ideas and thoughts coming!
An error occurred while saving the commentHeather Shipman commented
We have our auto-purchases set to single-user, so we haven't seen NL problems there, in practice.
Looking at the admin console, though, I see that NL is the default first choice if the desired model is unavailable - so if you'd set your preference to Unlimited, it's going to auto-purchase NL, not 3U. Yeah, that's also a problem.Heather Shipman shared this idea ·